Privacy Policy
Last Updated: 27.08.2025
Lemon Legal (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use our website www.lemon-legal.com
and our process-serving services.
1. Information We Collect
When you submit a Process Serving Order or otherwise interact with our website, we may collect the following categories of personal information:
Contact Information: First name, last name, company name, email address, phone number.
Case & Document Details: Document type (summons, complaint, subpoena, notice, other), service deadline, and uploaded legal documents (PDF, JPG, DOC).
Service Details: Service type (routine, rush, same-day).
Addresses: Your address, city, state/region, postal code, country, as well as the servee’s (recipient’s) full name, physical address, and contact details (if known).
Additional Information: Special instructions such as apartment/suite, gate codes, or other notes.
Digital Signature: Typed or drawn signature for authorization.
Payment Information: When you purchase services, payment details are collected and processed securely through our payment provider.
We may also automatically collect technical information when you visit our website, including your IP address, browser type, device information, and cookies or tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your process-serving orders.
Assign and dispatch a licensed process server to complete service.
Provide status updates and proof of service documentation.
Communicate with you regarding your order, billing, and customer support.
Comply with applicable legal and regulatory requirements.
Improve our website, services, and user experience.
Prevent fraud, abuse, or unauthorized access.
3. Sharing of Information
We may share your personal information with:
Process Servers: Registered California process servers who carry out the service of documents.
Service Providers: Third-party vendors that provide website hosting, payment processing, IT support, and other business functions.
Legal Authorities: Courts, law enforcement, or government agencies when required by law or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal data, including secure transmission of uploaded files and restricted access to sensitive information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to:
Provide our services,
Comply with legal obligations, and
Resolve disputes or enforce agreements.
Legal documents and proof of service may be retained in accordance with statutory or court-mandated requirements.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Request a copy of the information we hold about you.
Object to or restrict certain types of data processing.
Opt out of communications.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of data we collect and the right to request deletion of your personal information.
To exercise your rights, please contact us at info@lemon-legal.com
7. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Improve site functionality,
Analyze traffic, and
Provide a better user experience.
You can control cookies through your browser settings.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are intended for legal professionals and adults. We do not knowingly collect personal data from children under 18. If we discover that we have collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Lemon Legal (Lemon Process Services)
Address: Scott Road 1905 apt j, Burbank CA, 91504
Email: info@lemon-legal.com
Phone Number: +1 (707) 770-7770